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Troubleshooting

Troubleshooting

A Journey Through Challenges

Inaccurate Capture Data

Imagine setting up your camera to capture a perfect performance, but when you review the footage, something feels off. To correct this, ensure your camera angle captures the action accurately and your lighting illuminates the scene evenly. Adjust the capture parameters, like tweaking the frame rate or sensitivity, to get the precise data you need.

Bone Matching Errors

Verify that the bone system you’re using matches the captured data.

Imagine a complex puzzle where the pieces just don’t seem to fit—this is similar to encountering bone matching errors. Verify that the bone system you’re using matches the captured data. If the pieces still don’t align, use manual adjustment tools to fine-tune the bone mapping until everything fits perfectly.

Plugin Crashes or Unresponsiveness

If you’re on the verge of a breakthrough and your plugin crashes or becomes unresponsive, first ensure that both Blender and the plugin are up to date, as outdated versions could be causing the issue. If the problem continues, try uninstalling and reinstalling the plugin to give your setup a fresh start and resolve any underlying problems.

Motion AI Installation Issue

Download and install the latest VC++ Redistributable to fix the VCRUNTIME140.dll error and restore Blender functionality.

If you install Motion AI and Blender cannot load it, this may be due to a missing or misconfigured VCRUNTIME140.dll file, which prevents Blender from running its Python environment correctly. To resolve this issue, follow these steps:

  1. Visit the Official Microsoft Website:
    Go to the official Microsoft page to download the necessary redistributable package:
    https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170
  2. Download the Latest Version:
    Download the x64 version (this supports both x86 and ARM64 architectures).
  3. Run the Installer:
    Once downloaded, run VC_redist.x64.exe to install the necessary C++ runtime libraries.

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